Returns and Exchanges

To return a Jonathan Smith product:  Simply use the Returns Form on the back of your Delivery Note. Please be sure to let us know the date of your purchase, what you have returned, and why you want to return it or for what you want it exchanged for.

What can be returned: Most of the items we sell can be returned. All returns must be in their original packaging. Items to be returned must be in new condition. If there is any noticeable wear, the item(s) simply cannot be returned.

What cannot be returned: No returns will be accepted after 30 days of receipt of purchase. Items that are not in their original packaging cannot be returned. Items with noticeable wear cannot be returned. Items must be in like-new condition to be eligible for return.

Personalised items cannot be returned or exchanged unless the item is damaged in some way.

Returns for refund: must be made within 30 days of receipt of purchase.

Returns for exchange or store credit: must be made within 30 days of receipt of purchase.

Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.

Send the package to:

Inkaprint - Returns
21 Compton Place Road
Eastbourne
East Sussex
BN20 8AA
United Kingdom